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New London rail trip to take longer

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Published Date:
12 May 2009
A new rail service to London has been posted for passengers to avoid an 18-hour trek on the Bank Holiday – but it will take even longer than the last one.
Yesterday the Evening Telegraph revealed the only journey East Midlands Trains is offering between Kettering and London on Saturday, May 23, will take 18 hours and include seven stops and five bus rides.

The new route added to the company's website yesterday suggests leaving Kettering at 11.22pm on May 23, arriving at Leicester station half an hour later, before leaving on a bus 13 hours later at 1pm the following afternoon and taking a journey involving stops at Nuneaton, Rugby, Milton Keynes and Luton, eventually arriving at London's St Pancras Station at 6.05pm.

They are the only two services being offered by the train provider because regular services have been suspended due to engineering works between Kettering and London.

Mark Deutsch, of the Kettering Rail Users' Group, told the Evening Telegraph he thought the blunder was down to the way the website works.

He said: "If the journey was just from Kettering, where there is no service, passengers need to think what would be the most sensible option.

"The way their tickets system works is that it looks for possible routes in exceptional circumstances where a line is having works done. I suspect the system looks at what will be available and offers that."

Rail user Andrew Moore, of Stamford Road, Kettering, said: "This not only scuppers plans to have a bank holiday weekend away in London, but it will stop people heading over to France and Belgium for a break. There should be a rail service to Peterborough or Milton Keynes where the lines are working so people can get trains from there."

The train company said it will be offering an alternative service via Leicester and Peterborough which will take a more manageable three hours, but these tickets have not been put on sale yet.

Bus services will be laid on to replace trains at Wellingborough, Kettering and Corby on Bank Holiday Monday, but a timetable has not yet been released for this.

No-one from East Midlands Trains was available to comment.


New route offered on website

Leave Kettering railway station at 11.22pm on Saturday

Arrive at Leicester station at 11.52pm and leave at 1pm on Sunday on a bus.

Arrive at Nuneaton at 1.40pm and leave at 2.02pm on a bus.

Arrive at Rugby at 2.37pm and leave at 3pm on a bus.

Arrive at Milton Keynes at 4.10pm and leave at 4.20pm on a bus.

Arrive at Luton at 5.05pm and leave at 5.18pm on a train.

Arrive at London St Pancras at 6.05pm.

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  • Last Updated: 12 May 2009 8:55 AM
  • Source: Northants Evening Telegraph
  • Location: Kettering
 
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1

NicB,

12/05/2009 11:37:35
Fair enough, it's their computers finding routes for which they were not normally designed.

The engineering work needs to be done.

Why are EMT not simply providing buses along the affected routes, or to alternative stations? As an example, Wellingborough to London could easily be covered by a bus to Northampton or Bedford.

Oh yes, sorry, because it costs them money to provide a service, and we wouldn't actually want to deal with passenger requirements for a change...
2

DazBil,

Corby 12/05/2009 12:06:33
Don't forget to book the tuesday off work 'cos you know Network Rail won't have the work finished in time, look what happened on the West Coast Mainline every Bank Holiday weekend last year!
3

eponymous,

Kettering 12/05/2009 19:20:47
I'm surprised this non-story has made it into the national news. I write as a frequent user of public transport and sometime website designer/ programmer.

Thetrainline.com is, I believe, owned by Virgin and its database/ user interface licensed to other rail companies to use on "their" websites. It often throws up nonsense - for example, once it told me there were no services between Vauxhall and London Waterloo! It is simply the case that the database engine has gone off the rails and incorrect to say that East Midland Trains is "offering" this route, as if a journalist had called their press office and been told "actually we recommend this particular circuitous route involving an overnight stop in Leicester".

Northampton, Milton Keynes and Peterborough are all served by buses from Kettering but you won't find them on a website that gives train times only. Whilst admittedly slower, these routes take significantly less than 18 hours.

Engineering work needs to be done if we want a safe railway and there will always be some people who are going to be inconvenienced by it.
4

Beanfield Beast,

12/05/2009 21:16:42
For goodness sake, this is the most 'blown out of proportion' story i've read in a long time. Of course nobody would be silly enough to take the 18hr journey, its simply a glitch with the website and doesn't take into account replacement bus services and service cancellations. Perhaps a more practical approach to articles like this in future, emphasising the realistic options for passengers, would be better for your readers. This story is nonsense and your editor should know better than to publish it in that form.
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